Warum Chat-Support? Nach ausführlicher Auswertung des Kundenfeedbacks haben wir festgestellt, dass der Chat für dich sowohl die. Nur per Mail und Chat: Tote Leitung beim N26 Kundensupport. Auch ein anständiger Kundensupport scheint für N26 in die Kategorie. Du änderst deine Handynummer? Lerne, wie du sie direkt in deiner mobilen N26 App ändern kannst.
N26 Support: So erreichen Sie den Kundendienst der Online BankDoch der Chat ist nachts nicht besetzt. Seitz schreibt eine Mail an den Support: „Hey N26, mein Login funktioniert nicht, ich bitte dringend um. Wie kontaktiere ich N26? Wenn du uns erreichen möchtest, kannst du einen Chat in deiner App, WebApp oder unter einigen Support Center-Artikel starten. We're experiencing an unusually high amount of requests right now, so contacting our chat support may take a few minutes longer. Thanks for.
N26 Chat Support What is N26 and is it a bank? VideoService Client N26 en français
Finally, N26 Metal will become N26 Unlimited, offering the best digital banking experience with world-class premium banking features, an iconic stainless steel card, comprehensive travel and lifestyle insurance and even more exclusive experiences and offers than before.
A new product that brings N26 closer to serving 1 million Irish customers. This will not change for N26, and we remain committed to always providing a free account.
The benefits of N26 Smart will also be available to freelancers and self-employed individuals in the N26 Business Smart subscription, which will offer all the benefits of a personal N26 Smart premium account, on top of curated partner offers and benefits for business customers, and an added 0.
Since introducing desktop notifications a short time ago, which notify readers directly in their browser of new articles being published, over 50, people have now signed up to receive them ensuring they are instantly kept up to date on all our latest content.
Drop us a line if you want to be featured, guest post, suggest a possible interview or just let us know what you would like to see more of in our future articles.
Contact us, by email, twitter or whatever social media works for you and hopefully, we can share your story too and reach our global audience.
We are agile, responsive, quick and talented, we look forward to working with you! If you need to block your card outside of our Customer Support you can currently do so via the app, our website or contact us via email.
With instant access to chat support in the app, customer feedback revealed that most customers find the chat function to be the easiest and most convenient way to reach us.
On our side, chat allows our agents to offer the quickest and most efficient service, while still reviewing each case individually.
N26 reaches milestone of , customers in the Netherlands. What is a banking license? People Stories: telling the story of our product through our people.
Customer support at N26 As a digital bank, we know how much customer service matters. How you can reach us. As N26 is a branchless bank the only way to use it is by downloading the app via the Apple Store or Google Play store.
Although N26 does offer online banking for those who prefer desktop access, you do need a compatible smartphone to complete the set-up process first.
To create an account you will be asked to confirm personal details such as the country you reside in, your first and last name, your date of birth and your address.
You are asked for your email address and you'll then need to create a secure password. Once you have completed the initial setup process, you are asked which N26 card you would like to open; the N26 Standard, N26 You or N26 Metal.
You will then be asked to prove your identity by showing your passport or driving license via a photo or video. To finalise the account set up process you will be asked to set up a 4 digit pin, which is your secure code that you'll need when setting up payees or making transactions.
You should then expect to receive your new N26 bank debit card in the post in the next few days. N26 offers fee-free spending while abroad for all account holders and free worldwide cash withdrawal for N26 You and N26 Metal account holders.
If you have an N26 current account then you can withdraw cash for free in the UK but any foreign currency is charged at 1. N26 does not currently offer an authorised overdraft so if you go overdrawn you will be charged The interest is accrued on a daily basis but charged quarterly from your N26 account.
According to their UK website an overdraft facility is coming to N26 soon. N26 is an app-only bank and so has no branches.
You can contact them in-app or by the web app chat function Monday to Friday 8am-8pm or Saturday 8am-7pm. Instantly send or receive money from any of your contacts stored within the app, all you need is an email or a phone number.
A space is a sub-account that allows you to track your spending and save for goals, like a house deposit or a holiday, similar to a regular savings account.
Each space allows you to set a spending goal and can notify you how close you are to each of your goals. You get access to 3 spaces with the standard N26 current account and if you upgrade to the N26 You or N26 Metal account you can have access to an additional 10 spaces.
A feature that enables you to hide your balance and transaction details. As an N26 Metal card member, your subscription entitles you to travel insurance and purchase protection insurance underwritten by Allianz Global Assistance.
With the N26 Metal card you can take advantage of partnership deals by receiving discounts from companies like Hotels.
N26 continue to update the list of partnerships and so it will undoubtedly grow over time. N26 bank is based in Berlin and is regulated by the German financial regulatory authority.
N26 is security conscious and protects your account with password and pin protection when setting up an account.
It also offers Mastercard 3D secure as an additional layer of protection when making payments online. If you lose your card or it gets stolen you can block it immediately in the app and unblock it if you were able to find it.
Whilst the fate of Brexit still looms it is difficult to say how things will play out, especially as your money is protected by the German financial authority and that the terms require the money to be held within the European Union.
However, I used the N26 webchat service to ask them what their plans were for Brexit and this is what they said:. I do not have any further information on Brexit as we don't know if it will even happen and I am not a legal advisor.
In the event that it does happen, we would work towards continually operating in the UK as it is such an important market for us". There are many banks in the UK that operate from within the EU and so it is not a problem that N26 will face alone.
N26 has a customer rating of 'Great' on Trustpilot with a score of 4 out of 5 stars from over 8, reviews.
Those who rated it as 'poor' cited long waiting times to open an account and account closures. Whereas those who rated N26 as 'good' commented on good customer service and an easy to use app.
N26 does however have a banking licence and although Revolut has had a banking licence approved, it is not yet able to operate as a fully-fledged bank.
We have provided a summary of the main features to compare N26 and Revolut below:. Both Monzo and Starling are similar to N26, so to understand the differences we have created a comparison of the main features below.